GIVE A DAMN KIT - FAQ
The Give A Damn Kit includes up to ten cashmere samples of your choosing plus embroidery thread options, an embroidery sampler for style and symbol reference, event signage, ideas to get you started, your unique checkout code for tracking your sales and donation amounts, and return postage and packaging.
WHAT ARE MY SAMPLE OPTIONS?
Choose from our 100% cashmere crewnecks, v-necks, cardigans, beanies, scarves, travel sets, socks, and dog sweaters, all in assorted sizes and colors.
DO I RETURN THE SAMPLES, OR ARE THEY FOR SELLING AT MY EVENT?
The samples included in your box are for reference only. They allow your guests to try on, experiment with color combinations, and feel our cashmere offerings in person before buying. You will be charged full retail price for any samples that are not returned to us, or that are returned damaged. Please read our full Terms & Conditions for more information.
WHAT MAKES MY EVENT A FUNDRAISER, AND CAN I CHOOSE ANY ORGANIZATION I WANT?
10% of all items purchased during your Give A Damn event will be donated to a 501(c)(3) charity of your choice. Recipient organizations must be approved by Lingua Franca during your event planning process. Total sales and corresponding donation amounts will be calculated by use of a unique code (provided in your kit) used at online checkout during your event.
ARE THERE ADDITIONAL FEES ASSOCIATED WITH HOSTING MY EVENT?
Customers pay a $200 hosting fee plus shipping and applicable sales tax (applied at checkout). This fee covers the cost of coordinating your event, processing your samples, and being on hand during your event for virtual support. The shipping amount charged at checkout includes the cost of shipping you your kit, as well as pre-printed return postage for sending your kit back to LF.
Additional fees may be charged for items not returned to LF or returned damaged. Please read our full Terms & Conditions for more information.
WHEN CAN MY EVENT TAKE PLACE?
That’s completely up to you! After you’ve placed your order online, one of our associates will be in touch to record the date of your event, ensuring your box is received in advance and that an associate is on stand-by to answer questions during your event. At that time, they will also collect a Credit Card Authorization Form. This will only be used should you need to be charged for any items not returned following your event.
WHAT IF I HAVE QUESTIONS DURING MY EVENT?
A Lingua Franca team member will be available via Zoom or phone to help with any customer questions and design ideas!
HOW LONG CAN I KEEP MY KIT?
Our team will work to make sure you receive your kit at least one day prior to your event, if not earlier. In your box will be a return shipping label. We will be scheduling your kit to be picked up by UPS the day after your event. If for any reason the box cannot be picked up the day after your event, we ask that you please coordinate an alternative pickup date with our team.
HOW WILL MY GUESTS PLACE THEIR ORDERS?
Your guests will place their orders directly on our site during your event. You will be provided with a unique promo code that each of your guests should use at checkout, allowing us to track your event sales.
WHEN WILL MY GUESTS RECEIVE THEIR ORDERS?
Each Lingua Franca piece is hand embroidered to order. Please allow about 2-3 weeks for embroidery, plus shipping time (1-5 days).