Lingua Franca embroiderers use their best discretion when stitching to ensure each piece meets our high standards and well-known style. This may also result in unique variations in the look, size, and placement of embroidery.
This Lingua Franca piece is hand embroidered to order. Please allow about 2-3 weeks for our classic custom embroidery products, plus shipping time (1-5 days). For bespoke products, please allow 4 weeks for the design and embroidery process, plus shipping time.
Confetti and Shadow beading will add an additional week to order processing time.
Custom items are not eligible for return/exchange.
In the event that you receive a damaged item, please let us know within 15 days of receiving your order and we'll be happy to exchange it. For questions, please email us at firstname.lastname@example.org.
We are more than happy to cancel an order within 24 hours of placing it.